Shipping & Returns

Shipping.

Orders are shipped every Tuesday and Thursday.

Domestic Shipping

We offer tracking with both regular, and international services. You will receive your tracking details once your order has been shipped. 

Shipping prices below are listed in AUD.

Please use a full address, as we do not ship to PO Boxes or Parcel Lockers. 

Sendle / Australia post Price
Express 1-4 days
$7
Standard 2-8 days
FREE

 

New Zealand Shipping

Australia Post Price

Below $150, 6-27 days

$15
Above $150, 6-27 days FREE

 

International Shipping

Australia Post Price
Below $150, 6-27 days $20
Above $150, 6-27 days FREE

 

All orders will be processed into AUD. While shopping you may shop in your own currency, however this will be converted to the most recent exchange rate at checkout.

Cherry Swim Australia is unable to provide estimates for any custom & import duties that some countries charge. To learn about these potential charges, contact your local customs office. 

Returns.

  • To lodge a return for a store credit please use our returns portal by clicking HERE
  • Cherry Swim accepts returns for change of mind, size changes and style changes in exchange for a store credit within 14 days of delivery. We do not offer refunds unless an item arrives faulty or damaged.
  • Customers claiming a refund will apply for store credit, and have their item inspected at Cherry Swim before being approved for a refund. Please select 'faulty/damaged' at the returns portal. 
  • Store credit is valid for 3 months.
  • Please ensure any items that you are returning are unworn, unwashed, unsoiled, odourless (including perfumes), with all tags, packaging, and hygiene labels still attached. Cherry Swim reserves the right to refuse returns that do not meet these requirements. Your item will be sent back to you at your own expense.
  • Items purchased using a discount code will be offered a store credit amount that they originally paid with.
    • We do not offer exchanges as we cannot guarantee that the item/s will be in stock once we receive your return. All returned items will automatically receive a store credit valid for 3 months which can be used online storewide.
    • Customers are responsible for paying all shipping costs.
    • Please allow up to 24 hours for store credits to be issued, and 5 days for refunds back into your original payment method.
    • Cherry Swim is not responsible for any lost or damaged items when returning. Please use a trackable service to avoid this, which can be added to your return process for Cherry Swim to follow as well.